> For the complete documentation index, see [llms.txt](https://docs.proswapper.xyz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.proswapper.xyz/pro-swapper/swapper-not-opening.md).

# Swapper Not Opening

{% hint style="warning" %}
First of all, please make sure you downloaded Pro Swapper from the [linkvertise download](https://link-center.net/86737/pro-swapper-ingame)

The filename should be `ProSwapper.Client.exe`, if Pro Swapper came in a zip file **with a password** it is fake**,** we recommend you delete it and do a virus scan on your PC using [Windows Security](https://youtu.be/ZSoaPn7moC0) or [Malwarebytes](https://www.malwarebytes.com/).
{% endhint %}

After confirming you have a real Pro Swapper downloaded try the following steps.

* Install Microsoft's [.NET 6](https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/runtime-6.0.13-windows-x64-installer)
* Install Microsoft's [VC Redist](https://aka.ms/vs/17/release/vc_redist.x64.exe)
* Turn off any anti viruses you have including [Windows Security](https://support.microsoft.com/en-us/windows/turn-off-defender-antivirus-protection-in-windows-security-99e6004f-c54c-8509-773c-a4d776b77960).
* Try opening the swapper as Administrator by right clicking `ProSwapper.Client.exe` and clicking `Run as administrator`
* If you get a network error when opening Pro Swapper such as a 404, try using a [vpn](https://en.wikipedia.org/wiki/Virtual_private_network). [Proton VPN](https://protonvpn.com/) is a good free VPN.
* Try turning off your [firewall](https://youtu.be/dlBgoVMXIWo)